DEF Jug
DEF Jug
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DEF Jug
Perfect for all your DEF fluid needs, the DEF Jug stands out with bold double-sided "DEF" lettering so it never gets mixed up with your other containers. It includes a DEF Adapter, sized to fit smaller DEF inlets for a secure, spill-free pour. A pre-installed external vent keeps liquid flowing fast and steady, while the light blue cap matches the industry-standard DEF color for instant identification at a glance.
Shipping Policy
Shipping Policy
Order Processing
We process orders as quickly as possible. Processing times may vary based on product availability, order volume, and holidays.
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your address and order details. Delivery times are estimates and may vary due to carrier delays or weather.
Order Tracking
Once your order ships, you may receive a confirmation email with tracking details, if available.
Shipping Address
Please ensure your shipping details are correct. Contact us promptly if you notice an error, as changes may not be possible after shipment.
Delayed or Lost Orders
If your order is delayed or missing, contact us for assistance. For packages marked delivered, check your delivery area and with neighbors first.
Damaged Items
If your order arrives damaged, contact us with your order number and photos of the item and packaging.
International Shipping
Availability and delivery times vary by destination. Customs duties, taxes, and import fees may apply.
Contact Us
For shipping questions or order assistance, contact Midwest Surplus through our website's contact page and include your order number.
Return and Refund Policy
Return and Refund Policy
Returns & Refunds
Return eligibility depends on the product and applicable policy terms. Eligible items must be returned in their original condition and packaging, unless otherwise stated.
Damaged or Incorrect Items
Please inspect your order upon arrival. Contact us promptly if your item is damaged, defective, or incorrect.
Exchanges
Contact us before returning an item to ask about exchange options.
Refunds
Approved refunds will be issued to your original payment method after the returned item is received and inspected. Processing times may vary by payment provider.
Contact Us
For returns, refunds, exchanges, or cancellations, email midwestsurplusmn@yahoo.com. Please include your order number for faster assistance.
Your rights under applicable consumer protection laws remain unaffected.
